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Legal

Notice of Privacy Practices

Effective Date: October 23, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice applies to the health care services provided by Armory Healthcare LLC ("THE ARMORY," "we," "us"). We are required by law to maintain the privacy of your protected health information (PHI), to give you this Notice of our legal duties and privacy practices, and to follow the terms of the Notice currently in effect.

1. How We May Use and Disclose Your Health Information

The following describes the ways we may use and disclose your PHI for treatment, payment, and health care operations, and gives an example of each.

  • Treatment. We may use your PHI to provide and coordinate your care and share it with the physicians, nurses, therapists, coaches, and other professionals involved in your care. For example, your physician may share results of testing with your physical therapist or performance coach so your care is coordinated.
  • Payment. We may use and disclose your PHI to bill and collect payment for the services we provide. For example, we may share information with a health savings account administrator or, where applicable, an insurer to obtain payment.
  • Health care operations. We may use and disclose your PHI to run our practice, improve care, and support our business activities. For example, we may use information to review the quality of care, train staff, or schedule appointments.

2. Appointment Reminders and Service Communications

We may contact you by phone, text message, email, or mail to provide appointment reminders, confirmations, results notifications, or information about treatment alternatives or other health-related benefits and services that may be of interest to you. If you have opted in to text messages, message and data rates may apply and you may reply STOP to opt out at any time. See our Privacy Policy for how we handle online and text communications.

3. Other Uses and Disclosures Permitted Without Your Authorization

We may use or disclose your PHI without your authorization in the following circumstances, subject to applicable law:

  • When required by federal, state, or local law
  • For public health activities, such as reporting disease or reactions to medications
  • To report suspected abuse, neglect, or domestic violence
  • For health oversight activities authorized by law, such as audits and investigations
  • In response to a court or administrative order, subpoena, or discovery request
  • For specified law enforcement purposes
  • To coroners, medical examiners, and funeral directors
  • For organ, eye, or tissue donation
  • For approved research under conditions that protect your privacy
  • To avert a serious and imminent threat to health or safety
  • For specialized government functions, including military and national security
  • For workers' compensation as authorized by law

4. Uses and Disclosures That Require Your Written Authorization

Other uses and disclosures of your PHI not described in this Notice will be made only with your written authorization. This includes most uses of psychotherapy notes, uses and disclosures for marketing purposes, and any sale of your PHI. If you give us authorization, you may revoke it in writing at any time, and we will stop using or disclosing your PHI for that purpose, except to the extent we have already relied on it.

5. Your Rights Regarding Your Health Information

  • Access. You have the right to inspect and obtain a copy of your PHI, in a paper or electronic format, subject to limited exceptions.
  • Amendment. You have the right to request that we amend PHI you believe is incorrect or incomplete.
  • Accounting of disclosures. You have the right to request a list of certain disclosures we made of your PHI.
  • Restrictions. You have the right to request a restriction on how we use or disclose your PHI. We are not required to agree, except that we must agree to a request to restrict disclosure to a health plan for a service you paid for in full out of pocket.
  • Confidential communications. You have the right to request that we communicate with you in a certain way or at a certain location.
  • Paper copy. You have the right to a paper copy of this Notice, even if you agreed to receive it electronically.
  • Breach notification. You have the right to be notified following a breach of your unsecured PHI.

6. Our Responsibilities

We are required by law to maintain the privacy and security of your PHI, to notify you promptly if a breach occurs that may have compromised the privacy or security of your information, to follow the duties and privacy practices described in this Notice, and to give you a copy of it. We will not use or share your information other than as described here unless you tell us we may in writing.

7. Changes to This Notice

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as any information we receive in the future. The current Notice will be posted at our facility and on this page with its effective date.

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights, at https://www.hhs.gov/ocr/. We will not retaliate against you for filing a complaint.

9. Contact

To exercise any of your rights, to request a paper copy of this Notice, or to ask questions, contact our Privacy Officer:

Armory Healthcare LLC
Attn: Rebecca McClain, Privacy Officer
880 Kinnear Road
Columbus, Ohio 43212
(614) 437-9002
rmcclain@wearethearmory.com

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