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contact us

Have questions or want to schedule an appointment with one of our providers?

medical and recovery

Phone (614)-437-9002


Phone (614)-437-9017

  • How does my health insurance work if I am a member?
    Your membership fee pays for your all of your office visits with any medical provider under our roof including physicians, nurse practitioners, physician assistants, registered dietitians, exercise physiologists, and physical therapy. You will still need your health insurance to pay for any labs that we send out or any outside diagnostic tests we order such as MRIs or x-rays. We encourage you to keep us up to date with your insurance information in order to streamline referrals outside of our office and prescription coverage.
  • Does my health insurance cover my membership fee?
    No. The membership includes services not typically covered by your insurance and is not reimbursable by insurance.
  • Can I use my HSA or FSA to pay for the SHIELD membership fee?
    Yes. You can pay your SHIELD membership fee with your health savings account, flexible savings account and medical savings accounts. You are welcome to use your HSA checkbook, credit card or debit card to pay. If you have a health reimbursement account, your physician can provide you with a statement of services upon request, so you can seek reimbursement through the claim submission process. Unfortunately you cannot use your HSA or FSA to pay for a STANDARD membership because the STANDARD membership does not include any healthcare services.
  • Is my SHIELD membership fee tax deductible?
    For patients who itemize medical expenses on their tax returns, the membership fee may be deductible. For specific questions, check with your tax advisor.
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